Junior Retention Manager

Marketing & CRM CRM

salary not specified

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▮ Summary

GoodWill HR is hiring: Junior Retention Manager (Remote). Department: Marketing & CRM. Working language: English. The ad does not state a salary; the SpinHire careers directory benchmark for similar roles is €1 200–1 800. Posted 14 Oct 2026, open until 13 Nov 2026. GoodWill HR has 26 open jobs on SpinHire.

▮ Description

We are looking for a Junior Retention Manager to support CRM campaigns, player engagement, and retention activities within an iGaming project.
This role is suitable for a junior specialist with basic hands-on CRM experience who wants to grow in iGaming retention.

Responsibilities:

Assist with the preparation and launch of CRM campaigns.
Work with email, SMS, push notifications, and automated player communication.
Support player segmentation and reactivation activities.
Configure campaigns and customer journeys in CRM platforms.
Monitor campaign results, conversions, and player engagement.
Support A/B testing and retention reporting.
Collaborate with CRM, Marketing, and Product teams.

Requirements:

Initial practical experience in CRM, retention, or lifecycle marketing.
Basic understanding of the online casino player lifecycle.
Experience with CRM platforms; GR8 Tech is a strong advantage.
Understanding of segmentation, triggers, and automated campaigns.
Basic analytical and reporting skills.
Attention to detail and willingness to learn.

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