Deliverability Specialist

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.
We are looking for a Deliverability Specialist to join our Retention team

Requirements:

• 3+ years of experience in high-volume email/CRM deliverability (experience with multiple domains and markets is a plus);
• Strong proficiency in Customer.io or a comparable platform at an architectural level going beyond simple email assembly;
• Solid understanding of DNS and SPF/DKIM/DMARC - not just knowing the acronyms, but having hands-on experience configuring records and analyzing DMARC reports;
• Experience building triggered/lifecycle campaigns from scratch
• English proficiency sufficient for reading technical documentation

Responsibilities:

• Own the domain architecture (primary/reserve per channel); configure, monitor, and troubleshoot SPF/DKIM/DMARC across all sending domains;
• Monitor sender reputation via Google Postmaster Tools, DMARC reports, and blacklist checks; diagnose root causes and resolve deliverability drops;
• Manage warming schedules for new, recovering, and unverified-audience domains; design and own dedicated infrastructure for safely re-engaging deep-churn segments without risking core domain reputation;
• Define when and how diagnostic inbox-placement testing is triggered, interpret findings, and translate results into infrastructure and content decisions across markets - execution can be delegated, ownership of the methodology and knowledge base stays with this role;
• Launch trigger-based lifecycle campaigns; architect segmentation on top data; run A/B tests on mechanics and content within flows;
• Own technical architecture for new channel rollouts end-to-end - from writing specs to navigating platform-level technical constraints with the dev team to final acceptance;
• Maintain stop-word and content guidelines per market/language; manage budgets for warming and validation tooling; design and implement the alerting system for infrastructure health of channels.

Our benefits to you:

🍀 An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals;
🤝Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍Beautiful offices in Warsaw, Limassol, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
🧑‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided;
🏖Paid vacations, sick leave, personal event days, days off;
👨‍⚕️Corporate health insurance program for your well-being;
💵Referral program — enjoy cooperation with your colleagues and get a bonus;
📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
💁🏼‍♀️Rewards program for mentoring and coaching colleagues;
✈️In-house Travel Service;
🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays;
🎳Company events, team buildings.