TrueGroup
· Remote · remote
salary not specified
TrueGroup is hiring: Payment Specialist (Remote). Department: Payments & antifraud. Working language: English. The ad does not state a salary; the SpinHire careers directory benchmark for similar roles is €2 300–3 400. Posted 1 Sep 2026, open until 1 Oct 2026. TrueGroup has 54 open jobs on SpinHire.
We are looking for a detail-oriented and responsible Payment Officer to join our Gaming team. In this role, you will be responsible for processing customer withdrawals, monitoring payment transactions, identifying suspicious activity, and ensuring smooth payment operations in a fast-paced 24/7 environment.
HOW YOU WILL MAKE AN IMPACT
Process customer withdrawals accurately and within SLA timelines
Monitor payment queues and ensure timely transaction handling
Verify transactions according to internal procedures and compliance requirements
Identify suspicious transactions, fraud patterns, or anomalies and escalate them when necessary
Work closely with Risk, Anti-Fraud, Support, and Payments teams
Handle high-volume transaction workflows efficiently
Maintain high standards of accuracy and operational quality
Report recurring issues and suggest process improvements
Follow AML, KYC, and fraud prevention procedures
Adapt quickly to changing priorities and operational demands
WHAT WILL HELP YOU SUCCEED IN THE ROLE
1+ year of experience in Payments, Gaming, Fintech, or related industries
Basic understanding of payment systems, payment providers, and transaction flows
Familiarity with AML, KYC, and fraud prevention principles
Experience processing withdrawals and handling payment operations
Strong attention to detail and ability to follow procedures consistently
Analytical mindset with the ability to identify irregularities and suspicious behavior
Good communication and teamwork skills
Ability to work under pressure in a high-volume environment
Experience working in shift-based or 24/7 operations is a plus
English level: Upper-Intermediate or higher
WHY YOU’LL LOVE IT HERE:
Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
Vacation days and paid sick leave—because your rest matters.
A competitive compensation that truly reflects your skills and expertise.
Employee referral bonus and gifts to celebrate your special occasions.
50% financial support for learning expenses to supercharge your professional growth!
A positive atmosphere where you always feel respected and truly belong.
Inspirational team-building activities that turn colleagues into best friends.
Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
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