Content Manager

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.
We are growing and are looking for an experienced and proactive Content Manager who will serve as a key link between clients and contractors, help establish effective processes, and contribute to the product’s development as we scale up.

Requirements:

• 2+ years of relevant experience as a Content Manager;
• Experience working with a CMS / admin panels;
• Understanding of the principles of high-converting landing pages and banners;
• Understanding of the structure and logic of CRM communications (email, push, SMS): which blocks an email is built from, how to spec text and design;
• Ability to set clear tasks for copywriters, designers and translators and work with briefs;
• English B1+ (Intermediate) — for localization and working across different geos;
• Ability to handle large volumes of information in a multitasking mode, with strong attention to detail.

Will be plus:

• Experience with CRM flows and channels (email, push, SMS, WhatsApp, Telegram);
• Experience localizing content for different geos;
• Experience preparing content for new geo and product launches;
• Familiarity with task managers (Asana);
• Understanding of web marketing and a desire to grow in it.

Responsibilities:

1. Content task management & segmentation:

• Receive and segment content creation tasks: CRM, banners, landing pages, communications, SMM and more;
• Distribute tasks between copywriters, designers and translators, set clear briefs and specs;
• Plan the structure and logic of materials, accept deliverables and check them against the brief, localization and promo requirements;
• Act as the link between CRM / SMM / product / marketing and design.

2. CRM & communication flow updates:

• Update and rework CRM flows, plan the structure of emails and the logic of communications (which blocks an email is built from, how to spec text and design);
• Prepare and refine copy for Email, Push, SMS, WhatsApp, Telegram and other channels;
• Adapt communications to segments and scenarios, respecting each channel's length and format constraints;
• Prepare content for reactivation and promo campaigns, bonuses and offers.

3. Admin panel / CMS work:

• Upload, update and publish content on the site via the admin panel / CMS: banners, promos, bonus pages, texts;
• Keep visual and text content up to date; verify the accuracy of information, promo terms and correct display;
• Check the correctness of content published on the product;
• Prepare content for new geo launches, currency setup and localization; sync content across the site, bonuses and CRM.

4. Initiatives to improve product, design and brand communications:

• Monitor content and user journeys on the site, spot issues in UX texts and communications, create tasks and see them through to update;
• Analyze competitor and market content;
• Propose and implement improvements, new formats and content mechanics;
• Contribute to optimizing publishing processes and cross-team collaboration; document processes and create templates and checklists.

What are the conditions and bonuses?
☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;
🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;
🏖Paid vacations, personal events days, days off;
🫖Paid sick leave;
👨🏻‍⚕️Medical insurance;
💵Referral program enjoy cooperation with your colleagues and get the bonus;
📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;
🧘Sport benefit;
🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;
🎳Company events, team buildings.