Team Lead Affiliate Support

Let’s Start With a Hello
We’re not just filling a role — we’re looking for someone ready to join our adventure. If you love what you do, enjoy working with great people, and want to make a real impact, you might have just found your next home.
Who We Are
We’re a fast-growing international iGaming company with big ambitions and a bigger heart. We work across Tier 1–3 markets, speak many languages, and share one passion — creating experiences that keep our players coming back for more. Our culture? Think teamwork, energy, and just the right amount of friendly competition.
What You’ll Be Doing
Leading & Mentoring: Managing, coaching, and setting clear KPIs for our Affiliate Support Specialists.
Process Building: Developing, updating, and optimizing internal support workflows, SLAs, and guidelines.
Technical Onboarding: Overseeing tracking, links, postbacks, and partner account configurations.
Traffic Quality & Security: Monitoring stats, deposits, and conversions while working closely with Antifraud & Compliance to detect anomalies.
Cross-Functional Synergy: Coordinating with Tech, Finance, Legal, and Affiliate Management teams to resolve partner queries smoothly.
Operations Scaling: Analyzing support efficiency, preparing reports, and driving process automation.
What Makes You a Great Fit
2+ years of experience in Affiliate Support, Affiliate Management, or Affiliate Operations (iGaming/Betting is a big plus).
1+ years in a team leadership or supervisory role (preferred).
Solid understanding of CPA, RevShare, and Hybrid models, tracking platforms, and postback setups.
Strong skills in traffic analytics, conversion monitoring, and anti-fraud principles.
Advanced proficiency in Excel / Google Sheets and building structured processes.
Fluent in English (Intermediate or higher).
What’s In It for You
A competitive salary plus performance bonuses that reward your hard work.
Flexibility in where and how you work.
A multicultural team that feels like friends as much as colleagues.
Opportunities to grow, take on new challenges, and shape your own path.
Let’s Wrap It Up
If this sounds like your kind of place, we’d love to hear from you. Bring your skills, your energy, and your ideas — we’ll bring the opportunities, challenges, and a team that’s cheering for you from day one.