Engineering Manager, Platform Engineering - Infra

As an Engineering Manager – Platform Engineering, you will lead engineering teams responsible for the platforms, tooling and capabilities that enable application teams to build, deploy, observe and operate their software reliably.
You will lead approximately 10–12 engineers across Delivery and Observability, working closely with Tech Leads, Architects, application engineering teams and other Engineering Leaders to set direction, prioritise improvements and ensure the platform delivers reliable and effective capabilities to its users.
This is a technically strong engineering leadership role. While you won't be expected to code day-to-day, you should be comfortable reviewing technical changes, challenging engineering decisions, understanding technical risks and participating in production incidents.
You will also be accountable for the overall performance, stability and operational health of the domain, ensuring platform services meet agreed SLAs/SLOs, reducing incidents and continuously improving the experience for the engineering teams that depend on them.
A taster of what you will be involved with

• Own roadmap and delivery – Drive prioritisation, planning and execution across the domain, balancing platform improvements, operational commitments and organisational priorities.
• Lead and develop high-performing teams – Build the right team structure, skills and culture while owning recruitment, performance, career development and succession planning.
• Drive technical excellence – Partner with Tech Leads and Architects to challenge technical decisions, manage risks and ensure platform solutions are reliable, secure and maintainable.
• Own platform performance and stability – Monitor SLAs/SLOs, service health and engineering metrics, driving continuous improvement, reducing incidents and improving reliability.
• Lead operational excellence – Ensure operational readiness, observability, incident management and effective RCA, acting as an escalation point for major incidents and ensuring preventative actions are delivered.
• Partner across the organisation – Work with application engineering teams, Architects and Engineering Leaders to understand needs, manage expectations, remove blockers and continuously improve platform capabilities and ways of working.

What we’re looking for

• Strong technical background with the ability to understand complex systems, review changes and challenge technical decisions.
• Experience leading and developing engineering teams, including recruitment, performance and career development.
• Strong roadmap, prioritisation and delivery management skills, with accountability for quality and timelines.
• Experience working with Tech Leads, Architects, Product and engineering stakeholders.
• Good understanding of platform engineering, cloud, CI/CD, automation and Infrastructure as Code.
• Strong understanding of observability, reliability and production operations.
• Experience managing SLAs/SLOs, service performance and operational metrics, with a focus on improving stability and reducing incidents.
• Strong communication, stakeholder management and problem-solving skills, with a pragmatic and outcome-focused approach.

Nice to have

• Experience managing teams responsible for CI/CD, developer platforms, engineering tooling or software delivery platforms.
• Experience managing Observability, SRE or Platform Reliability teams.
• Experience with AWS or other major cloud platforms.
• Familiarity with technologies such as Kubernetes, GitHub Actions, Argo CD, Terraform, Ansible, Prometheus, Grafana, OpenTelemetry or similar tooling.

Who We Are
Betsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.
We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.
You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!
Product Development at Betsson Group
Our Product Development organisation is truly Global with cross functional teams spanning 6 Tech Hubs – Malta, Budapest, Stockholm, Tallinn, Malaga and Athens. With around 1,000 strong professionals, the Product Development organisation is spear-headed by our CTO-CPO with all our talented Area Teams working together.
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