Casino Manager

BettingJobs is working with an established iGaming operator to recruit a Casino Manager based in San Jose, Costa Rica. This is a pivotal role overseeing the day-to-day operations of the casino product, where you will manage game releases, optimise lobby positioning, conduct thorough game testing, and produce the insightful reporting that drives strategic decision-making.
Well suited to an analytical, customer-focused iGaming professional who turns data into action. You bring strong organisational skills and a can-do attitude, enjoy collaborating across teams, and keep a close eye on industry trends to ensure the casino product consistently performs at its best.

Responsibilities:

• Monitor game performance, analyse key metrics and generate insightful reports.
• Benchmark against competitors to identify opportunities for improvement.
• Oversee the setup, testing and launch of new casino games.
• Manage the casino games roadmap, ensuring timely releases and updates.
• Collaborate closely with development, design and marketing teams to ensure the seamless operation of the casino.
• Build and maintain strong relationships with external partners.
• Stay up to date with the latest industry trends, technologies and player preferences.
• Proactively identify areas for product improvement and suggest innovative solutions.
• Prioritise a customer-centric approach to enhance player experience and satisfaction.
• Manage risk across the casino portfolio in combination with other teams.
• Lead A/B testing and experimentation across promotions, game placement and UX to improve conversion and engagement.

Requirements:

• iGaming experience in a similar role.
• Excellent written and verbal communication skills in English.
• Strong organisational and time management abilities.
• Enthusiasm, a can-do attitude and a strong team-player mentality.
• Flexibility to embrace change and a willingness to learn.
• Strong analytical and problem-solving abilities.
• Proven project management skills to oversee multiple tasks and deadlines