Game release specialist

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide.
But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a dedicated  Game release specialist to join our team in Bucharest!
You will be responsible for managing the relationship with EveryMatrix’s gaming platform's existing Vendors while also overseeing the onboarding process when a new contract is signed. As part of the vendor-facing team, you will be expected to gain an understanding of clients’ gaming needs in terms of casino content and to be able to produce solutions for operational and marketing challenges that come up. It is a great opportunity to work in a tech-driven company.

Responsibilities:

• Creating tasks for new game launches based on the vendors’ roadmap;
• Adding and updating games in Calendar;
• Adding relevant assets for games in the community;
• Obtain a good overview of games; Assisting with project management;
• Build strong relationships with our Vendors;
• Keep up to date regarding key markets, product features etc., to be able to make the most of our partnership;
• Acquire product knowledge and understand how different games and features work;
• Keep the product manager posted with vendors’ new features/releases;
• Continuously update the CRM with key vendor information.

What we’re looking for:

• We would appreciate experience in a Customer Support position;
• Experience with software implementation projects would be an advantage;
• Experience in data-based performance analysis, reporting and statistics would be an advantage;
• Good understanding of the software development life-cycle and software release management;
• Minimal marketing activities exposure is an asset;
• Working knowledge of Microsoft Office – specifically Excel;
• Excellent spoken and written English;
• Genuine curiosity about gaming and a good understanding of the online industry;
• Experience from the IT/Telecoms or similar technical field is a plus;
• Excellent communication skills;
• Client-oriented attitude;
• Analytical thinking;
• Proactive and self-motivated;
• Good teamwork skills.

Here's what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• Hybrid work schedule is available after the first three months of employment, in line with the company policy.
• Benefit from two Free Fridays each year, limited to one per quarter.
• 3 sick leave days per year, no doctor's note required.
• Daily catered lunch or monthly lunch allowance.
• Private Medical Subscription.
• Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
• Access to an Employee Assistance Program through TELUS Health.

Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym?
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.