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Ox Tech · Remote · remote

Technical support

Casino operations

salary not specified

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▮ Summary

Ox Tech is hiring: Technical support (Remote). Department: Casino operations. Working language: English. The ad does not state a salary. Posted 13 Oct 2026, open until 12 Nov 2026. Ox Tech has 3 open jobs on SpinHire.

▮ Description

We are currently seeking a qualified and experienced Technical support engineer to join our team.

Preferred skills:

— Working experience in gambling support/tech support teams;
— Working experience with RMG projects.

Must have skills:

— Strong user of Jira Software/Jira service management/Any desk/ Google workspace, etc.
— Upper-Intermediate level of spoken and written English.
— Strong verbal and corporate communication skills;
— Understanding of the software lifecycle;
— Ability to learn quickly and work as a part of a team;
— A challenging and inquiring mind;
— Attention to detail and tenacity;
— Quick logical thinking;
— Sociability, communicability;

Responsibilities:

— Monitoring of high-priority services,
— Testing: performance and the new functionality used;
— Diagnostics and solution of user problems when working with the software used;
— Prioritizing user requests;
— Providing individual solutions for customers based on their business needs.
— Working hours from 9:00 to 21:00 (2/2)

All jobs at Ox Tech (3) →

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