Payment System Analyst / Payment Support / Customer Support

We are looking for a Payment System Analyst to join our iGaming team.

What you’ll do

Register on competitors’ iGaming platforms and test their products;
Test available payment methods;
Make real deposits and check how payments are processed;
Test withdrawals and the overall payment journey;
Check KYC, verification requirements and payment method restrictions;
Test the gaming experience after making a deposit;
Record results, errors and key findings;
Collect screenshots and other relevant information;
Compare payment solutions and user journeys across competitors;
Prepare structured reports based on your findings.
Who we’re looking for
We are primarily interested in candidates with iGaming experience, especially from:
Customer Support, Payment Support, KYC & Verification, Casino Operations, Fraud & Risk, VIP or Retention.
Previous experience as a Payment System Analyst is not required.

What matters most is:

Experience in iGaming;
Understanding of deposits, withdrawals and KYC;
Attention to detail and a systematic approach;
Ability to follow scenarios carefully and document findings clearly.

What we offer

Opportunity to move into an analytical role without previous Payment System Analyst experience;
Hands-on experience with payment systems and real iGaming products;
International iGaming environment;
Professional growth in Payments and Analysis;
Supportive team and clear onboarding process.