Junior Customer Support Agent (Spanish/Portuguese)

We’re excited to welcome Customer Support Agents who speak Spanish, Portuguese, or both, enjoy helping people, and want to grow together with a supportive team.

What you'll be doing:

• Helping customers with their questions and concerns across multiple channels (chat, email, phone calls, etc.)
• Staying in touch with the team during your shift to solve issues faster together
• Making sure each customer gets clear, friendly, and helpful responses

What we’re looking for:

• Prior experience in support? Great!

No experience? Also great — we love people who are eager to learn!

• You’re okay with our schedule: Mn-Fr 9 a.m. - 6 p.m. CT
• You're calm under pressure and genuinely care about helping people
• You’re comfortable communicating in Spanish, Portuguese, or both, written and spoken — at least B2 level
• You communicate fluently in English (B2 or higher)

What you’ll get:

• 100% remote work — wherever you feel most productive
• Full onboarding & training — we won’t leave you guessing
• Supportive startup vibe — small team, no bureaucracy
• Room to grow and become a pro in customer support

If you're someone who enjoys solving problems and making someone’s day a little easier — we’d love to hear from you! 🚀