CV-000099 · anonymous profile

Customer Support Specialist

Активно ищет 1 years of experience India remote Expectations 700-1000 Выход: Immediately

About the specialist

Гражданство: India, есть разрешение на работу: India Готов к переезду, готов к командировкам Тип занятости: полная занятость Формат работы: remote, hybrid Желательное время в пути до работы: не имеет значения Customer Support Manager( Sales) 1. Handled customer inquiries through calls, live chat, email, and CRM systems. 2. Provided consultations about company services and guided customers throughout the process. 3. Analyzed customer issues and identified the best solutions based on their needs. 4. Assisted customers with account-related, payment, and technical issues. 5. Managed customer follow-ups, handled objections, and supported client retention. 6. Maintained accurate customer

Skills

CRMRetentionVoicowebim slackconfluence

Languages

English c1