spinhireSupport Agent-iGaming
Активно ищет
4 years of experience
Nigeria
remote
Expectations $1,200
Выход: Immediately
About the specialist
FINTECH & PAYMENTS TECHNICAL SUPPORT | CUSTOMER SUCCESS | PAYMENT OPERATIONS [ссылка скрыта] | Portfolio: [ссылка скрыта] Customer Support and Customer Success professional with 4+ years of experience supporting customers, merchants, and users across fintech, payments, iGaming, and technology. Skilled in technical troubleshooting, payment and transaction support, KYC verification, escalation handling, and CRM case management using tools such as Zendesk, Intercom, and Zoho. Comfortable working independently across remote, cross -functional, and multi- timezone teams, with strong written communication, organisation, and virtual assistance skills including calendar management, documentation,
Skills
ExcelCRMZendeskIntercomKYCAMLRetentionFigma
Preferred geography
Malta, Cyprus, Ukraine, USA,UK,CANADA
Languages
English C1