IT Support / Junior Systems Administrator

About the specialist

Career changer moving into IT support and junior systems administration after 3.5 years in premium hospitality and guest services. Self-taught through hands-on home-lab projects: deployed and hardened an Ubuntu Linux server, configured SSH key-based authentication, set up UFW firewall rules and Fail2ban intrusion prevention, and ran two personal VPN services (OpenVPN-based and VLESS/Reality). Comfortable with basic Docker container monitoring, Nmap port scanning, and reviewing authentication logs for unauthorized access attempts. Strong client-facing communication built from working with a demanding, high-end clientele. Currently studying networking and security fundamentals, Windows Server and Active Directory basics, and AWS/Azure cloud fundamentals. Seeking an entry-level IT support or junior systems administration role. No prior iGaming industry experience.

Skills

Work experience

Massage Therapist / Guest Services — premium spa and banya, hospitality sector — 3.5 years: delivered client-facing service to a demanding clientele, built client relationships, consistently upsold services

Education

Journalism — Kazan Federal University (KFU), Russia (degree); self-study in progress: networking & security fundamentals, Linux/Windows Server basics, AWS/Azure fundamentals

Preferred geography

Bangkok, Melbourne, Tokyo, Osaka, Barcelona

Languages

English - B2, Russian - native