spinhireSocial Media Customer Support Executive
About the specialist
I am a customer support professional with 3 years of experience in chat-based customer service and social media customer support. I excel at responding to customer queries, handling complaints, maintaining a helpful brand voice, and resolving issues with empathy and accuracy. I am interested in applying my customer engagement, communication, and content-related skills in a social media-focused role.
Skills
Work experience
2026–2026 | Social Media Customer Support Executive | Covetus — Responded to customer questions and service issues through social media channels and digital support platforms; Handled customer complaints professionally and provided clear, customer-friendly information
2026–2026 | Customer Support Executive | Purplle — Supported customers through live chat and worked toward timely issue resolution; Managed multiple conversations and adapted to a fast-paced support environment
2026–2026 | Customer Support Executive | Techno Task — Addressed customer grievances and provided appropriate information and support; Worked to deliver customer-friendly solutions and maintain service quality
Education
2023–2026 | BBA (Hons) | Truba Group of Institutes 2022–2023 | Class XII | City Public School, M.P. Board 2020–2021 | Class X | City Public School
Preferred geography
UAE.US.UK. RUSSIA
Languages
English and Hindi