spinhireCustomer Support
About the specialist
I have extensive experience in customer support and management roles, working with large projects and well-established systems. I approach tasks with a structured methodology, paying close attention to details and nuances. My background in international companies has equipped me with strong organizational skills, the ability to set clear goals, and excellent communication skills with clients. I believe that thorough preparation and effective communication are crucial for achieving successful outcomes. I am seeking a role where I can leverage my expertise in customer support and team leadership.
Skills
Work experience
Provided technical support and resolved customer issues.
Provided technical support, resolved customer issues, and analyzed feedback.
Organized bakery operations, controlled production, managed inventory, and ensured quality and safety.
Ensured smooth bakery operations, managed team, controlled budget, and resolved issues.
Organized restaurant operations, implemented new business processes, managed team, and controlled budget. Reduced losses from 0.6% to 0.3% by optimizing kitchen processes; increased company margin from 20% to 31% through staff training.
Education
2022 · Law · Moscow Financial and Legal University
Languages
Russian native, English B1