spinhireCustomer Support Specialist
About the specialist
I am a Lead Management Specialist with experience handling a high volume of inquiries through CRM systems and email. I am able to quickly process incoming requests and tasks, and I am detail-oriented and efficient in managing a large volume of inquiries. I am committed to following internal procedures and ensuring customer satisfaction. I am looking for a role where I can utilize my customer support and lead management skills.
Skills
Work experience
Managed customer database and internal work platforms, handled payments and related documentation
Managed client database and processed incoming inquiries, worked with CRM systems and handled payments
Communicated with clients, processed incoming inquiries and maintained client database
Education
2022-2025 · Public Relations · University of Opole
Languages
Russian native, Polish B2, English B1