spinhirePayments Administrator
About the specialist
I am a Payments & Operations Specialist with experience in transaction processing, payment operations, and customer support within the iGaming industry. In my current role, I work with payment providers and internal teams, process regular and high-value transactions, support VIP payment requests, and investigate payment-related issues for both VIP and regular clients. In 2026, I received two internal Kudos for achieving 100% performance in May and Kudos for successfully resolving a complex case in July. Previously, I spent two years as a Croupier and was selected to represent my company at ICE World Gaming Forum 2025 in Barcelona, gaining international industry exposure. I hold a Management degree from the University of Economics – Varna, graduating with a 5.7/6 result. During my studies, I achieved 1st place in Varna and 3rd place in Bulgaria in an HR Management competition in 2024. I would be happy to join your team and contribute to the company’s success!
Skills
Work experience
Processed daily payment transactions for regular and VIP clients, monitored withdrawal transactions, investigated complex payment cases, prepared payment reports.
Hosted and presented live casino games for international clients, communicated with customers from different countries.
Hosted live casino games, recognized as Employee of the Month for outstanding performance and dedication.
Education
2021–2025 · Bachelor's degree · University of Economics – Varna
Languages
Russian native, English, Bulgarian, Romanian