spinhireCustomer Service Representative
About the specialist
I am a Customer Service Representative with a background in providing exceptional support and resolving customer inquiries. I am skilled in communication, problem-solving, and maintaining positive relationships with customers. I have demonstrated the ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. I am committed to enhancing team performance by sharing knowledge and best practices in customer service operations. I am looking for a role where I can continue to apply my skills in customer support, particularly within the iGaming industry.
Skills
Work experience
Coordinated with internal teams to guarantee timely and successful delivery of solutions tailored to client requirements; Communicated with customers regarding billing procedures, ensuring accuracy and resolving payment-related inquiries.
Processed payments accurately and efficiently while supporting the setup of appropriate billing options for clients; Implemented problem-solving strategies to address customer concerns effectively and in a timely manner.
Education
2019–2024 · Bachelor of Science in Physics · National University 2017–2019 · Higher Secondary Education · Samiruddin Smrity Degree College
Preferred geography
Dhaka, Bangladesh
Languages
English, Bangla