Junior Customer Support Agent
About the specialist
I am a highly motivated entry-level customer support professional seeking a remote position within the iGaming industry. My background as a professional Counter-Strike player for five years has instilled in me strong teamwork, communication, discipline, and decision-making skills, particularly under pressure. I am familiar with sports betting platforms and customer support processes from a user's perspective. I am tech-savvy, a quick learner, and eager to build a long-term career in player support, leveraging my ability to adapt to changing strategies and maintain focus on shared goals.
Skills
Work experience
Completed delivery tasks independently while managing time and priorities; Used digital applications, navigation tools, and platform systems to coordinate daily work
Competed professionally under team contracts; Developed teamwork, communication, discipline, and decision-making skills in a high-pressure competitive environment
Education
2018 · Secondary Education · Liepājas 7.vidusskola
Languages
Latvian Fluent, English B2, Russian Native