CV-000132 · anonymous profile

Customer Support Agent

Активно ищет 2 years of experience Nigeria remote Expectations $400- $700 Выход: Immediately

About the specialist

CUSTOMER SUPPORT | CUSTOMER SERVICE | CUSTOMER SUCCESS Customer support professional with 2+ years of experience supporting customers through phone, email, and live chat. Experienced in responding to customer questions and concerns, resolving issues, maintaining accurate CRM records, and providing clear, friendly, and helpful support. Strong communicator with a patient, practical approach to Phone, Email & Live Chat Support Customer Relationship Management Customer Support Associate | BrightConnect Solutions Supported customers through phone, email, and live chat, handling account, billing, and service-related inquiries. Listened to customer concerns, identified issues, and provided

Skills

CRM

Work experience

BrightConnect Solutions — Customer Support Associate (Mar 2025–Jul 2026): Supported customers through phone, email, and live chat; resolved account, billing, and service concerns; maintained accurate CRM records; and followed up on customer issues.

PrimeLink Services — Appointment Setter (Jan 2024–Feb 2025): Handled outbound customer calls, scheduled appointments, answered questions, maintained customer records, and followed up with prospective customers.

Education

BSc Computer Science — University of the People (In Progress) HND Computer Science — Delta State Polytechnic, Ogwashi-Uku (In Progress) ND Computer Science — Delta State Polytechnic, ogwashi-uku(Completed)

Preferred geography

Nigeria/Remote

Languages

English C1+