Company not specified
· — · remote
VIP Support Manager — LATAM
Marketing & CRM
VIPAML/KYC
salary not specified
▮ Summary
Job opening: VIP Support Manager — LATAM (remote). Department: Marketing & CRM. Working language: English. The ad does not state a salary; the SpinHire careers directory benchmark for similar roles is €1 300–1 900. Posted 6 Sep 2026, open until 20 Nov 2026.
▮ Description
Company: NDA
Industry: iGaming
Work mode: Remote
Description:
We are looking for a VIP Support Manager for a LATAM iGaming project, based in Latin America.
Tasks:
- Managing VIP and high-value players via WhatsApp and chat;
- Quickly resolving issues related to withdrawals, KYC, bonuses, payments, and complaints;
- Player retention, reactivation, trust, LTV growth, churn prevention, and delivering a highly personalized service to key clients.
Requirements:
- iGaming/betting experience;
- Strong communication and sales skills;
- English C1 required.
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