Business Analyst

Company Description
About Playtech
Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.
As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.
Ready to level up your career?
Playtech’s Mobile & Web Services (MWS) unit is looking for an experienced Business Analyst with with a sharp analytical mindset and strong stakeholder management skills.
Job Description
Your influential mission. You will...

• Translate high-level business solutions into technical specifications, ensuring clarity and alignment across teams.
• Analyze requirements and facilitate requirements-related meetings.
• Create documentation for existing solutions and features.
• Support development activities across the full software development cycle, contributing to smooth delivery.
• Manage the backlog to keep priorities transparent and actionable.
• Maintain technical documentation to ensure consistency and accuracy.
• Validate solutions to confirm functionality meets business needs.
• Communicate with licensees (clients) to identify and discuss requirements in a structured, collaborative way.
• Support licensees with product functionality, helping them maximize product value.
• Contribute to the development of new features through clear communication and structured analysis.
• Create documentation for new features and keep existing documentation up to date to ensure knowledge continuity.
• Travel internationally as needed to meet with licensees.

Qualifications

Components for success. You...

• Have 2–3 years of experience as a Business Analyst or in a similar role (Product Manager, Product Owner, System Analyst, Software Analyst, etc.).
• Possess an Advanced level of English, both written and spoken, to communicate confidently and effectively with licensees.
• Have strong expertise in business and system analysis of complex software systems.
• Have experience working with multiple corporate stakeholders through remote communication channels.
• Understand web and messaging protocols and common web data formats, including HTTP, TCP/IP, WebSockets, SOAP, JSON, and XML.
• Use API investigation and documentation tools such as Postman and Swagger.
• Have practical experience using browser DevTools.
• Are familiar with UX/UI and visualization tools such as Figma, Miro, and Lucidchart.
• Have hands-on experience creating BPMN and UML diagrams and working with wireframes, sequence diagrams, and activity diagrams.
• Bring strong facilitation skills to guide discussions and align diverse viewpoints.
• Demonstrate strong analytical and systems-thinking skills to navigate complexity.
• Are detail-oriented and have strong communication skills that foster productive collaboration.
• Demonstrate sound decision-making skills and a strong sense of responsibility in fast-moving environments.
• Handle objections professionally and constructively.

You'll get extra points for...

• Previous experience in the iGaming domain.
• University degree in computer science, economics, engineering, linguistics, marketing, or a relevant field.
• Certifications or completed training.

Thrive in a culture that values...

• Team ownership and the freedom to influence technical decisions and product optimization.
• Friendly, open communication and close collaboration.
• Stability, accountability, and a willingness to learn a large and complex product.
• A flexible working approach.

Additional Information
MOBILE & WEB SERVICES (MWS) UNIT
Playtech’s Mobile & Web Services (MWS) unit brings together technical expertise and strong collaboration to develop and support web and mobile solutions within Playtech’s technology ecosystem. Working closely with licensees and internal teams, MWS supports solutions throughout the software development lifecycle, from understanding business needs and requirements to delivery and ongoing improvements.
Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.