Slots Dual Rate Supervisor - Full Time (Horseshoe Hammond)

When performing as a slot employee deliver service to the slot players. Maintain excellent guest service and role model behaviors on a daily basis. When performing as a supervisor, monitor the slot team in assigned areas to ensure appropriate customer service is provided to the guests. Observe employee behavior and engage employees, utilize recognition to motivate and inspire the team and corrective measures when appropriate. Be a liaison between the frontline team and leadership, be a change champion. Ensure the team is in compliance with Indiana Gaming Regulations.