Contact Centre Manager (Customer Care)

Player support

salary not specified

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▮ Summary

Hollywoodbets (UK) is hiring: Contact Centre Manager (Customer Care) (Durban, KwaZulu-Natal, South Africa, office). Department: Player support. Working language: English. The ad does not state a salary; the SpinHire careers directory benchmark for similar roles is €1 600–2 200. Posted 23 Sep 2026, open until 7 Dec 2026. Hollywoodbets (UK) has 102 open jobs on SpinHire.

▮ Description

This role will be responsible for the strategic leadership of the Customer Care team, ensuring operational excellence, high service standards and alignment with business goals. Focus is placed on process optimization, workforce management, regulatory compliance and continuous improvement.

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