Sportsbook Supervisor - Full Time- (Isle Casino Hotel Bettendorf)

William Hill, America's leading sports book provider, has an immediate opening at its sports book. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading.
Reporting to the District Manager, you will be face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.

• Prior work experience in a sports book is highly preferred
• Ability to motivate, lead, and mentor staff members
• Strong communication skills, both written and verbal
• Professional appearance and demeanor
• Self-starter attitude who shows initiative
• Committed to delivering a high level of customer service

ADDITIONAL REQUIREMENTS:

• Must be able to stand for extended periods of time
• Must be able to lift, pull or push 25 lbs
• Must be able write for extended periods of time
• Must be able to twist, bend or reach with no significant boundaries
• This position may be exposed to a smoke-filled environment