spinhireCustomer Support Specialist
A proposito dello specialista
I am a Customer Support Executive with over 4 years of experience in customer support, account management, and driving revenue through promotional campaigns. I excel at delivering fast, solution-oriented support while maintaining high customer satisfaction. In my previous role at an iGaming company, I provided real-time chat support, handling over 100 customer queries daily and delivering priority support to VIP clients. I am proficient in managing CRM systems, handling escalations, and coordinating with various teams for quick resolutions. I am seeking a challenging role where I can leverage my skills to enhance customer experience and contribute to business growth.
Competenze
Esperienza lavorativa
Provided real-time chat support, handling 100+ customer queries daily; Delivered priority support to VIP and high-value clients; Managed CRM systems with accurate documentation of all customer interactions; Handled escalations professionally and coordinated with Risk, Payments, and Technical teams for quick resolutions
Istruzione
2021 · Bachelor of Science · CCS University
Lingue
English B2, Hindi C2