spinhireTechnical / Customer Support Specialist
A proposito dello specialista
I am a customer service and technical support professional with experience across fintech, hospitality, operations, and education. I excel at resolving customer inquiries, supporting financial operations, and improving service processes. In my previous role, I contributed to a Google Maps rating increase from 3.7 to 4.5 through customer service improvements. I am seeking a role where I can leverage my skills to enhance customer satisfaction and operational efficiency.
Competenze
Esperienza lavorativa
Efficiently address and resolve customer inquiries, supporting smooth financial operations.
Contributed to a Google Maps rating increase from 3.7 to [телефон скрыт]–2022 · Front Desk Receptionist · Holiday Inn Express, Dubai — Managed accurate filing systems and visitor management.
Managed stable operations, budget, and expense tracking.
87% of students passed finals with an average score of 82.5/100.
Istruzione
Pushkin Leningrad State University, Saint Petersburg - Bachelor, Linguistics Faculty (Russian / English) University of Pennsylvania - English for Business and Entrepreneurship course
Lingue
Russian native, English fluent, Arabic basic