CV-000400 · анонимный профиль

Technical / Customer Support Specialist

✓ Подтверждённый аккаунт Активно ищет 3 лет опыта Abu Dhabi, United Arab Emirates удалёнка Ожидания $1700-1900 Выход: Immediately

О специалисте

I am a customer service and technical support professional with experience across fintech, hospitality, operations, and education. I excel at resolving customer inquiries, supporting financial operations, and improving service processes. In my previous role, I contributed to a Google Maps rating increase from 3.7 to 4.5 through customer service improvements. I am seeking a role where I can leverage my skills to enhance customer satisfaction and operational efficiency.

Навыки

Customer ServiceTechnical SupportFinancial OperationsProcess ImprovementKPI ReportingDocumentationBudget TrackingMicrosoft Office

Опыт работы

Technical / Customer Support SpecialistPiastrix, Online Wallet · 2024–Present

Efficiently address and resolve customer inquiries, supporting smooth financial operations.

HostessThe Artisan Il Ristorante, Dubai · 2022–2022

Contributed to a Google Maps rating increase from 3.7 to [телефон скрыт]–2022 · Front Desk Receptionist · Holiday Inn Express, Dubai — Managed accurate filing systems and visitor management.

Stable Manager / Trainer AssistantBin Amhi Stable, Dubai · 2020–2021

Managed stable operations, budget, and expense tracking.

English TeacherOnline School "Examis", Saint Petersburg · 2018–2020

87% of students passed finals with an average score of 82.5/100.

Образование

Pushkin Leningrad State University, Saint Petersburg - Bachelor, Linguistics Faculty (Russian / English) University of Pennsylvania - English for Business and Entrepreneurship course

Языки

Russian native, English fluent, Arabic basic