Support Specialist
Über den Spezialisten
I am a goal-oriented polyglot with a high level of responsibility, experienced in working both independently and as part of a team, including in high-pressure situations. I have provided comprehensive real-time support to couriers, customers, and partners, efficiently resolving complex issues and ensuring high satisfaction. I have also coordinated projects, monitored execution, and contributed to strategic goal development. Additionally, I have created engaging video content, increasing subscriber bases and channel views. I am looking for a role where I can leverage my support, coordination, and content creation skills.
Skills
Berufserfahrung
Provided comprehensive real-time support to couriers, customers, and partners; Efficiently resolved complex issues related to order placement, delivery tracking, and billing.
Monitored plan execution and achievement of team results; Proposed projects for development and process optimization.
2016–Present · YouTube & TikTok Content Creator — Planned, created, and edited engaging video content, which increased the subscriber base and channel views; Analyzed channel metrics and competitor trends to develop strategic, data-driven content plans.
Worked with students of various ages, ensuring a motivating atmosphere for learning; Trained students for competitions and championships, achieving high results.
Bildung
2022–2026 · Bachelor’s Degree - Teacher of Foreign Languages (German) · Baku Slavic University
Sprachen
Azerbaijani native, Russian native, English, German, Turkish