Customer Support Specialist
✓ Подтверждённый аккаунт
Активно ищет
0 Jahre Erfahrung
Europe
remote
Bereit für den Umzug
Über den Spezialisten
I am a Customer Support Specialist with 6 months of experience, adept at handling customer requests, payments, refunds, disputes, and account-related issues. I am currently based in Europe and seeking a full-time position with an international company, particularly interested in iGaming and online betting. I am eager to develop practical skills in CRM and contribute to a dynamic team.
Skills
Paymentsrefundsdisputescustomer communicationproblem solvingescalationsKYCverification
Berufserfahrung
Customer Support Agent
Helped customers with account, payment and service-related questions; Handled refund and partial-refund requests.
Bildung
2023–2027 · Translation in Business Communications · Kyiv National Linguistic University
Sprachen
Ukrainian native, Russian native, English B1+/B2