Finance & Operations Specialist

2022 - current, Betera, Procurement Specialist

Coordinated operational processes across Marketing, IT, Procurement, and external vendors

Managed payments, invoices, supporting documents, and contractor-related requests

Created, assigned, and tracked tasks in Jira; maintained process documentation in Confluence

Coordinated service and product procurement, including communication with suppliers and internal stakeholders

Monitored deadlines, task ownership, and completion status across multiple parallel workstreams

Prepared operational and financial reports, consolidated data, and management summaries in Excel

Worked with Power BI dashboards and reporting data

Supported internal IT-related processes, including requests related to accounts, access, VPN, and servers

Coordinated affiliate and marketing-related placements and related operational workflows

Acted as a point of coordination between Marketing, IT, Procurement, Finance, and external partners

Achievements:

Improved visibility of ongoing tasks, payments, and responsible owners through structured tracking

Consolidated information from multiple teams into clear reports and working tables

Helped streamline communication between departments and external contractors

Successfully supported a high volume of parallel operational, payment, and coordination tasks

[скрыто] Olympic Sports Complex, Client Operations Specialist

Managed corporate client operations, including contracts, invoices, billing documents, and accounts receivable

Coordinated schedules, staff, and operational readiness for training sessions, matches, and tournaments

Monitored facility utilization and prepared operational and financial reports

Supported commercial, promotional, and customer experience initiatives

Maintained website, social media, and digital content

Achievements:

Successfully coordinated several major football matches held on the same day by structuring responsibilities and preparing operational workflows in advance.

Reduced document preparation time by creating and implementing reusable contract templates.

2016-2019 Economist / Banking Operations Specialist

Supported retail lending operations, including credit application processing, document verification, loan issuance, and credit product administration

Monitored application quality, identified data-entry errors, and resolved non-standard operational cases

Prepared reports and analyzed lending-related operational data

Coordinated communication between bank branches and the head office to resolve process and customer-related issues

Supported improvements in credit application and lending workflows

Key Achievements

Contributed to improvements in the credit application workflow, helping reduce processing time and increase loan-processing capacity

Improved data quality by identifying and correcting application and operational errors

Helped streamline communication between branches and central teams when resolving operational issues