spinhireGame Presenter / Customer Experience Specialist
Über den Spezialisten
Customer-focused professional with over ten years of experience across finance, hospitality and customer-facing environments, currently based in Malta and targeting a Game Presenter role in iGaming. Spent two years in international hospitality in Malta, welcoming guests of many nationalities, handling requests and unexpected situations, coordinating with other departments and processing cash, card and bank transfer payments. Before that, four years in finance as an accounts receivable executive at a multinational commodities group, managing around 100 B2B customer accounts, chasing outstanding balances by phone and email and resolving client issues in SAP FI and Excel. Confident and adaptable in live interaction, comfortable with shift work and multicultural teams. No direct iGaming employment yet, but a stated long-term interest in the industry.
Skills
Berufserfahrung
Receptionist / Front Office Assistant - hospitality company in Malta - Aug 2024 to Sep 2026: front desk service for international guests, request handling, inter-department coordination, cash, card and bank transfer processing.
Finance Executive, Accounts Receivable - multinational agricultural commodities group in Brazil - May 2020 to Sep 2023: managed about 100 B2B customer accounts, chased outstanding balances, resolved client issues, daily work in SAP FI and Excel.
Bildung
Bachelor's Degree in Business Administration, university in Brazil, graduated Dec 2015
Bevorzugte Geographie
Malta
Sprachen
Portuguese - Native; English - Upper-Intermediate; Spanish - Conversational