Junior Customer Support / Client Coordinator

Über den Spezialisten

Customer-oriented junior specialist from Tallinn with experience in client communication, sales outreach, coordination and problem-solving in fast-paced environments. Worked as a logistics booking coordinator, monitoring carrier capacity, adjusting bookings, resolving operational issues with clients and partners and winning new clients through cold calls. Previously a conference assistant at an international hotel in Vilnius, handling attendee requests, last-minute changes and post-event feedback, and for five years coordinated youth programs and large-scale events for a community organisation, including budgets and administration. Recently completed military service. Bachelor's degree in programming and multimedia. Native Russian, English C1, Estonian B2. No iGaming experience yet; looking for a remote customer support, client communication or coordination role.

Skills

Berufserfahrung

Military service — Estonian Army — 2025–2026 Logistics Booking Coordinator — logistics company (Tallinn) — 2024-2025: carrier capacity monitoring, booking adjustments, client issue resolution, cold calling and new client acquisition Conference Assistant — international hotel (Vilnius) — 2024–2025: event operations support, attendee requests, last-minute changes, post-event feedback Youth Club Coordinator — community organisation (Tallinn) — 2019–2024: youth programs and large-scale events, budgets and administration, team leadership

Bildung

Bachelor's degree, Programming and Multimedia — SMK University of Applied Social Sciences, Vilnius, 2022–2025

Bevorzugte Geographie

Tallinn, Vilnius

Sprachen

Russian native, English C1, Estonian B2