CV-000487 · perfil anônimo

Customer Support Specialist

✓ Подтверждённый аккаунт Активно ищет 7 anos de experiência Istanbul, Turkey remoto Expectativas $1500 Выход: Immediately

Sobre o especialista

I am a multilingual customer service professional with experience supporting VIP and regular customers through chat, email, and phone in fast-paced iGaming environments. I am skilled in personalized customer support, complex case resolution, and building strong customer relationships. I have also gained experience in AI training and data annotation, contributing to the improvement of AI models through data evaluation, detailed feedback, and quality assessment. I am looking for a role where I can leverage my communication, problem-solving, and adaptability skills with a customer-focused and technology-oriented approach.

Competências

CRM toolsExceldata annotationAI trainingiGamingcustomer supportcomplaint handlingVIP customer support

Experiência de trabalho

Customer Support SpecialistIgaming Parimatch · 2025–2026

Provided customer support to VIP and regular customers via chat, email, and phone.

AI TrainerMindy Support · 2024–2026

Evaluated and annotated over 8,000 prompts and responses according to strict quality criteria.

Customer Support SpecialistIgaming · 2024–2025

Supported high-value/VIP customers and ensured a personalized customer experience.

Customer Support AgentANNAH HARIRI · 2020–2022

Achieved customer satisfaction ratings above 80%.

Customer RepresentativeMaya Serebest Muhasebe Mali Müşürlık · 2018–2020

Provided clients with financial advice.

Educação

2025–2026 · Master degree in International Politics Economics · Marmara University 2019–2024 · Bachelor’s in Agricultural Engineering · Uludağ University

Geografia preferida

Türkiye

Idiomas

Arabic native, English Native-like, Turkish Native-like