spinhireRisk & Anti-Fraud Manager
Sobre o especialista
I am an Anti-Fraud and Risk specialist with over 2 years of hands-on experience in the iGaming industry. My expertise lies in KYC/AML compliance, transaction monitoring, and comprehensive fraud investigations. I have a proven track record of uncovering complex fraud schemes, such as an affiliate-driven sportsbook fraud that resulted in the recovery of 718,000 USDT. I am comfortable managing cases from initial pattern detection through investigation and process improvement. I am seeking remote or B2B roles with international teams.
Competências
Experiência de trabalho
Directed a remote team of call center operators, analyzed affiliate traffic quality to assess acquisition channel performance.
IGaming — Led investigation that recovered 718,000 USDT from an affiliate-driven sportsbook fraud scheme, strengthened internal fraud controls and streamlined risk-review workflows.
IGaming — Managed a dedicated portfolio of high-value Portuguese-speaking players, coordinated personalized offers and loyalty rewards.
IGaming — Resolved player inquiries via chat and email, identified recurring service issues and contributed feedback.
Managed direct relationships with companies in Portugal, negotiated purchase and sales agreements.
Educação
Software Testing (QA) Certification · STEP IT Academy
Geografia preferida
EU, US
Idiomas
Portuguese native, Romanian native, Russian B1, English A2