CV-000450 · perfil anônimo

IGAMING LIVE CHAT & OPERATIONS SPECIALIST

✓ Подтверждённый аккаунт Активно ищет 2 anos de experiência Remoto remoto Expectativas $800 to 1000 Pronto para realocação

Sobre o especialista

[имя скрыто] IGAMING LIVE CHAT & OPERATIONS SPECIALIST Email: [контакт скрыт] Telegram: [контакт скрыт] Location: Dhaka, Bangladesh Experience: 2 Years PROFESSIONAL SUMMARY Analytical and detail-oriented Gaming Support & Operations Specialist with 2 years of experience in live chat operations, customer care, and platform administration. Expert in managing player accounts, executing warm/cold player engagement, resolving real-time platform issues, and conducting KYC veriﬁcation. Holds a Bachelor of Business Administration (BBA) with strong problem-solving and multi-channel support capabili

Competências

ExcelCRMIntercomKYCRetention

Experiência de trabalho

iGaming Support & Platform OperatorGaming Platform · 2023–Present

Provided 24/7 live chat and ticket support, handling query resolution and technical troubleshooting; Managed player retention through warm/cold outreach via chat and Telegram.

Customer Support RepresentativeInteractive Services · 2022–2023

Delivered live chat and voice support to high-volume inbound users while maintaining a 95%+ CSAT score; Assisted users with onboarding, account recovery, and initial service orientation.

Educação

completed masters

Geografia preferida

malta,usa,poland.cypras

Idiomas

Inglês