spinhirePayment & Fraud Analyst
Sobre o especialista
I am a results-driven Payment & Fraud Analyst with over 2 years of experience in the gaming, lottery, and payments sectors. I specialize in monitoring transactions, investigating fraudulent activities, and managing chargebacks, ensuring strict AML/KYC compliance. My expertise includes transaction risk analysis, cross-functional mitigation, and data reporting, which I leverage to reduce financial losses and enhance customer experience. I am adept at identifying emerging fraud patterns and proposing effective prevention controls. I am seeking a challenging role where I can apply my skills to safeguard financial operations and optimize payment processes.
Competências
Experiência de trabalho
Monitored transactions across gaming and lottery platforms to detect fraud; Investigated chargebacks and real-time fraud alerts to minimize financial losses.
Evaluated user accounts and managed customer inquiries; Resolved user complaints and escalations effectively.
Handled high-volume foreign currency exchanges; Ensured compliance with exchange regulations and achieved monthly targets.
Served as initial contact for passengers, ensuring seamless arrivals; Resolved logistical issues and reservation modifications.
Educação
2017 · Bachelor of Business Administration (BBA) – Commerce · Al Khawarizmi International College
Idiomas
English, Hindi, Malayalam, Arabic