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Customer Support Specialist

✓ Подтверждённый аккаунт Активно ищет 0 anos de experiência Europe remoto Pronto para realocação

Sobre o especialista

I am a Customer Support Specialist with 6 months of experience, adept at handling customer requests, payments, refunds, disputes, and account-related issues. I am currently based in Europe and seeking a full-time position with an international company, particularly interested in iGaming and online betting. I am eager to develop practical skills in CRM and contribute to a dynamic team.

Competências

Paymentsrefundsdisputescustomer communicationproblem solvingescalationsKYCverification

Experiência de trabalho

Customer Support AgentSkelar · 2025–2026

Helped customers with account, payment and service-related questions; Handled refund and partial-refund requests.

Educação

2023–2027 · Translation in Business Communications · Kyiv National Linguistic University

Idiomas

Ukrainian native, Russian native, English B1+/B2