spinhireJunior Customer Support / Client Coordinator
Sobre o especialista
Customer-oriented junior specialist from Tallinn with experience in client communication, sales outreach, coordination and problem-solving in fast-paced environments. Worked as a logistics booking coordinator, monitoring carrier capacity, adjusting bookings, resolving operational issues with clients and partners and winning new clients through cold calls. Previously a conference assistant at an international hotel in Vilnius, handling attendee requests, last-minute changes and post-event feedback, and for five years coordinated youth programs and large-scale events for a community organisation, including budgets and administration. Recently completed military service. Bachelor's degree in programming and multimedia. Native Russian, English C1, Estonian B2. No iGaming experience yet; looking for a remote customer support, client communication or coordination role.
Competências
Experiência de trabalho
Logistics Booking Coordinator — logistics company (Tallinn) — [скрыто]: carrier capacity monitoring, booking adjustments, client issue resolution, cold calling and new client acquisition
Event operations support, attendee requests, last-minute changes, post-event feedback
Youth programs and large-scale events, budgets and administration, team leadership
Educação
Bachelor's degree, Programming and Multimedia — SMK University of Applied Social Sciences, Vilnius, 2022–2025
Geografia preferida
Tallinn, Vilnius
Idiomas
Russian native, English C1, Estonian B2