IT Support Specialist (L1/L2), Technical Support
Sobre o especialista
An IT and logistics professional based in Poznan, Poland, combining hands-on technical support with international transport coordination. Worked close to three years as a self-employed repair technician ([скрыто]), diagnosing operating-system errors, application crashes and hardware faults on smartphones and laptops, removing malware and performing data backups, transfers and restores. Then spent three years teaching physics and computer science while running a school computer lab, maintaining networks, classroom technology and equipment records. From 2022 to 2026 coordinated international road freight across the EU, scheduling vehicles and drivers, tracking shipments and preparing transport documentation, and drove 3.5-tonne delivery vehicles on EU routes. Completed two Cisco career paths in 2026. No iGaming experience so far; aiming at an L1/L2 IT support role.
Competências
Experiência de trabalho
International Freight Forwarder - international road freight company, Poland - 2026: coordinated EU road freight, scheduled vehicles, drivers and deliveries, tracked shipments and resolved delays.
International Delivery Driver - international transport company, Poland - [скрыто]: operated 3.5-tonne vehicles across Poland and the EU, planned routes, handled loading, documentation and vehicle inspections.
International Freight Forwarder - international transport company, Poland - [скрыто]: coordinated road freight to e-commerce fulfilment centres across the EU, tracked shipments, prepared CMRs and proof-of-delivery records.
International Delivery Driver - international transport company, Poland - [скрыто]: drove 3.5-tonne vehicles on EU routes, managed loading, documentation and compliance with EU transport and safety regulations.
School Teacher, Physics and Computer Science - secondary school, Belarus - [скрыто]: taught through practical projects and programming; managed the computer lab, supported networks and classroom technology, troubleshot hardware and software.
School Teacher, Physics and Computer Science - basic school, Belarus - [скрыто]: taught physics and computer science; maintained the computer lab, classroom technology and equipment records.
Electronic Repair Technician - self-employed B2B contractor - 2016-2019: resolved OS, application and performance issues on smartphones and laptops; reinstalled and configured operating systems, removed viruses, performed data backups and transfers, completed basic hardware repairs.
Educação
Bachelor of Education, Physics and Computer Science - state university, Belarus ([скрыто]) IT Support Specialist Career Path - Cisco (2026) Network Technician Career Path - Cisco (2026)
Geografia preferida
Poznan, Poland
Idiomas
English C1, German B2, Russian C2 (native), Polish A2