spinhireTrust & Safety Analyst/ FRAUD & RISK/ CUSTOMER SUPPORT
A proposito dello specialista
I am an analytical Trust & Safety professional with experience investigating suspicious activity, identifying fraud and risk indicators, reviewing customer behaviour, and handling confidential information. My background in credit analysis and customer support provides a strong foundation in financial-data review, issue resolution, and risk-based decision-making. I am detail-oriented and consistent in applying procedures, with experience handling complex cases and high volumes of information. I am seeking to apply these transferable skills in iGaming, online casino operations, fraud prevention, player-risk operations, KYC support, or customer support.
Competenze
Esperienza lavorativa
Investigated suspicious activity and potential fraud cases, analysing customer behaviour and risk indicators; Reviewed complex cases and large volumes of information while maintaining accuracy, consistency, and sound judgement.
Analysed loan applications and customer financial information to assess credit risk and support lending decisions; Verified customer data and documentation, maintained accurate records.
Handled customer enquiries and support requests, identified issues, and provided solutions; Processed information accurately, maintained records, and communicated clearly.
Istruzione
2015 · Vocational qualification in Decorative Floristry · Zaporizhzhia Vocational College, Ukraine
Geografia preferita
UK based, relocation within the EU possible
Lingue
Ukrainian native, Russian native, English B2, Spanish A2