spinhireAnti-Fraud / Risk Analyst
A proposito dello specialista
Risk and anti-fraud analyst with a fintech background on the brand side and 8+ years of total experience. In the most recent role, uncovered an organised fraud ring of 17 partners through hidden links in payment data, flagging a potential loss of about $72,000. Processed payouts for 6,000-9,000 partners per month with total withdrawals of $1-2.5M, checking for multi-accounting, affiliation, self-registrations and bonus abuse. Designed a risk-scoring and check-prioritisation system covering 16,000+ partners that cut manual night-shift checks from 50-100 to 20-40 cases, and drafted specs for automated traffic checks by IP, device ID and technical overlaps. Before that, led quality control of customer communication, built QA standards from scratch, trained staff and introduced QA automation tooling.
Competenze
Esperienza lavorativa
Anti-Fraud Analyst — software/fintech company — [скрыто]: fraud ring detection, partner payout checks, risk-scoring system design
Lead Quality Control Specialist — software/fintech company — [скрыто]: communication QA, team training, QA automation
Launched QA in underwriting from scratch
Contact-center standards and onboarding
Sales Supervisor — retail company — [скрыто]: led sales team, escalated cases
Software, servers and network support
Istruzione
Incomplete higher education — International Relations, Regional Studies, university in Almaty (2020)
Lingue
Kazakh (native), Russian (C2), English (A2)