Customer Support Specialist
✓ Подтверждённый аккаунт
Активно ищет
0 ani de experiență
Europe
remote
Gata de mutare
Despre specialist
I am a Customer Support Specialist with 6 months of experience, adept at handling customer requests, payments, refunds, disputes, and account-related issues. I am currently based in Europe and seeking a full-time position with an international company, particularly interested in iGaming and online betting. I am eager to develop practical skills in CRM and contribute to a dynamic team.
Competențe
Paymentsrefundsdisputescustomer communicationproblem solvingescalationsKYCverification
Experiență de muncă
Customer Support Agent
Helped customers with account, payment and service-related questions; Handled refund and partial-refund requests.
Educație
2023–2027 · Translation in Business Communications · Kyiv National Linguistic University
Limbi
Ukrainian native, Russian native, English B1+/B2