Head of CRM
Despre specialist
I am a strategic business and marketing leader with over 7 years of experience in scaling international teams, optimizing operational processes, and driving revenue growth across diverse markets. I have a proven track record in performance marketing, business development, CRM architecture, and cross-functional leadership. I have successfully built departments from the ground up, managed teams of up to 200 employees, expanded brands into 15+ countries, and led projects that generated over $2M in annual revenue. I am seeking a challenging role where I can leverage my expertise in marketing, team management, and operational efficiency to drive significant business impact.
Competențe
Experiență de muncă
2025–2026 · Head of CRM — Increased CRM-driven revenue by 35% through segmentation and campaign optimization; Improved paid-message conversion by 20% through behavioral segmentation.
2024–2025 · Chief Marketing Officer (CMO) — Achieved 1000%+ ROI on monthly customer acquisition cohorts; Generated $2M+ in annual project revenue.
2023–2024 · Business Team Leader — Delivered stable net monthly profit of $100,000 through operational restructuring; Managed a high-performance business unit of 150–200 employees.
2022–2023 · Senior Project Manager — Developed business strategies focused on revenue growth; Led optimization initiatives for internal CRM systems.
2019–2022 · Co-Founder / E-commerce Stores Owner — Co-founded and managed multiple e-commerce businesses; Built and executed Meta advertising campaigns.
Educație
2018–2022 · Bachelor’s Degree in Germanic Philology · Kyiv National Linguistic University
Limbi
English C2, German B1, Ukrainian native