Customer Support RG AML iGaming B2B

Despre specialist

Customer Support, Responsible Gaming, AML professional with experience supporting customers across software, regulated iGaming and digital advertising environments. Experienced in handling high-volume customer requests through email, live chat and phone, troubleshooting platform issues, managing escalations and providing clear, actionable guidance. Strong background in customer communication, case documentation, CRM workflows and cross-functional collaboration with Product, Technical, Compliance and Marketing teams. Quick to learn complex products and focused on accurate, timely resolution and customer success.

Competențe