Customer Support RG AML iGaming B2B

Sobre el especialista

Customer Support, Responsible Gaming, AML professional with experience supporting customers across software, regulated iGaming and digital advertising environments. Experienced in handling high-volume customer requests through email, live chat and phone, troubleshooting platform issues, managing escalations and providing clear, actionable guidance. Strong background in customer communication, case documentation, CRM workflows and cross-functional collaboration with Product, Technical, Compliance and Marketing teams. Quick to learn complex products and focused on accurate, timely resolution and customer success.

Competencias