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Customer Experience Improvement Manager
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▮ W skrócie
Sporty Group (SportyBet) is hiring: Customer Experience Improvement Manager (Mumbai, office). Department: Casino operations. Working language: English. The ad does not state a salary. Posted 15 Oct 2026, open until 29 Nov 2026. Sporty Group (SportyBet) has 94 open jobs on SpinHire.
▮ Opis
About the role We are seeking a Customer Experience Improvement Manager (CX Improvement Manager) to lead the end-to-end implementation and optimisation of high-impact customer experience initiatives. This newly created role will build upon our existing quality audit and failure demand analysis and translate them into proactive, systemic initiatives that address root causes and prevent recurring customer friction. The (CX Improvement Manager) will identify the root causes of both reasons that dri
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