spinhireTechnical Support Specialist — iGaming
Sobre el especialista
Technical Support Specialist with 2 years 2 months of experience across fintech, crypto payments, VPN infrastructure and iGaming. In 2026 worked on iGaming projects as a Streamer and then Streamer Mentor: hosted live streams about iGaming products, advised users on bonuses, deposits and withdrawals, then screened, onboarded and mentored new streamers and monitored broadcast quality. Before that supported users of a cryptocurrency payment service: troubleshot payment issues, analyzed failed transactions and escalated incidents. As a VPN / Technical Support Engineer maintained VPN infrastructure of 25 server nodes: configured VLESS, Xray Reality and MTProto, administered Linux servers, diagnosed DNS and routing issues, worked with sing-box and Xray logs. Has iGaming experience. Seeks a remote full-time Customer/Technical Support role in iGaming or a VPN-focused Network Engineer position.
Competencias
experiencia laboral
Screening and interviewing streamer candidates, onboarding, training on the platform, broadcast quality monitoring
Live streams about iGaming products, real-time audience interaction, advising users on bonuses, deposits and withdrawals
Payment and transaction-status support, failed-transaction analysis, escalation of complex incidents
VPN infrastructure of 25 server nodes, VLESS / Xray Reality / MTProto, Linux administration, DNS and routing diagnostics
Exam preparation for high-school students
educación
Higher education, Infocommunication Technologies and Communication Systems (Network Management and Telecommunications) — expected 2029 Cambridge English — B2 CEFR certificate, 2019; tests 2026: SQL, API, Docker, English C2
Geografía preferida
UAE, Armenia, Cyprus, Malta, Kazakhstan
Idiomas
Russian native, English C1 written / B2 spoken, Ukrainian C1