Anti-Fraud Specialist | Casino Risk Management
Про спеціаліста
I am an Anti-Fraud Specialist in the iGaming industry with experience in casino and sportsbook operations, including casino risk management. I investigate technical and operational incidents, analyze suspicious player activity, review casino game rounds and betting situations, identify potential bonus abuse, and check transactions, payment discrepancies, and player winnings. I am skilled in analyzing complex cases, identifying root causes, and explaining game outcomes based on investigation results. I communicate with casino partners, game providers, and internal teams to investigate and resolve cases. I am looking to further develop my expertise in Fraud & Risk and Casino Risk Management.
Навички
Досвід роботи
[скрыто] · Anti-Fraud Specialist · IQSOFT — Performed anti-fraud investigations by analyzing suspicious player activity, identifying potential bonus abuse, and reviewing unusual betting patterns to detect possible fraud and risk-related issues.
[скрыто] · B2B Technical Support Specialist · IQSOFT — Provided B2B technical and operational support to casino and sportsbook partners, investigating and troubleshooting technical issues and analyzing game rounds and betting situations.
Processed and verified customer payment transactions accurately and efficiently, investigated payment-related issues, and responded to customer inquiries.
Освіта
2017–2022 · Bachelor of Science in Informatics and Applied Mathematics · Vanadzor State University
Переважна географія
Remote
Мови
Armenian native, English Advanced, Russian Advanced